The Export Summaries contains all of the Record, User and Word Exports that have been performed on a site. This keeps an audit trail of who performed the export and when it was as well as tracking any errors that may occur. We also store a version of the export so that you can go back and find the original from the export for future use.
Viewing Export Progress & History
To access the Export Summaries, first click on Settings from the COGs menu and then select the Export Summaries folder in the left pane menu.
This will display a history of User exports detailing which App the export was from and when the export was started and completed. It will also show live progress for an export in progress.
Using Export Error to identify Export Issues
If an export has failed then against the row in the Export Summaries it will set the Status of the Export to Failed and also log the error that prevented the export from completing.
Do view the full error click on the row in the Export Summaries and it will open up the Summary Detail for the export.
In this example a Word Templated Report was being exported but the Export Template created referenced a Report ID that does not exist. This error can then be highlighted to the App Developer and the Export Template updated to contain a valid reference.
Download another copy of the Export File
The File that was generated by the Export will be stored against the Export row in the Summaries so that you can see the original file again at a later date. To get the export file, click on the download icon at the right of the export row.
To track how many times a file has been downloaded you can view this by clicking on the row in the Export Summaries to open up the detail and then click on the Downloads folder in the left pane menu. This will show you the User who performed the download, when it was and from which IP Address.
Note: Export Summaries are permission based. You may be able to see your own or all exports depending on the access that you have been given. If you require greater access to exports then contact your system administrator.