A User account will be created by your system administrator. When they create your account it will generate a verification email that you will receive from firstname.lastname@example.org.
Note: Should you fail to receive a system generated email in your inbox then it may be that it has been sent to a spam folder. It is also worth checking that there are no company level blocks on receiving emails from Softools.
It is recommended that you copy and paste the verification link into an approved browser where you can then proceed to set your username and password.
If your account has been created via the user invitation method then you will be required to enter a unique Username, First Name, Last Name and set the password for the Account.
Note: the Username must be longer than 3 characters and cannot have dots or symbols.
Your system administrator may have already filled in some of the account details for you. In this case you will only be required to set the password for the Account.
Note: Passwords must be at least 8 characters long and contain no white space.
On successful verification of the account you will receive a message which contains a link to the login screen for site.