Is there a size limit for attaching files?

Managing Attachments and Data Responsibly on Our Platform

Attachment Size Limit

Our platform enforces a 20MB limit on attachment size to maintain platform efficiency and performance. This ensures that the system operates smoothly for all users, without the delays that can come with processing large files.

Image Field Size Limit

Our platform enforces a 20MB limit on images to maintain platform efficiency and performance. This ensures that the system operates smoothly for all users, without the delays that can come with processing large files.

Document Field Size Limit

Our platform enforces a 30MB limit on document field size. This ensures that the system operates smoothly for all users, without the delays that can come with processing large files.

Optimizing Large Files

PowerPoint presentations and other document types can often exceed this size limit. To circumvent this, we recommend converting these files to PDF format, which can significantly reduce file size while preserving the integrity of the content.

Performance Considerations

While our platform is robust, attaching large or numerous files to records can impact response times. To maintain optimal system performance, please be careful about the total amount of data attached to records.

Handling Large Images

For large-sized images, especially those intended for display purposes like homepages, there is a risk of display issues. Should you encounter such problems, our support team is ready to assist you in finding a satisfactory resolution.

Ensuring Smooth Operation

To prevent any unintended disruption to your workflow:

• Regularly review and clean up unnecessary files.
• Compress files where possible before uploading.
• Be selective and strategic about the files you choose to attach to records.

By adhering to these guidelines, you can ensure that your use of the platform remains within our acceptable use policy and that your experience—and that of other users—remains fast and efficient.