Forgotten Password process (this is only valid after the User has Verified his/her account) initiated by the User:
- Enter your site URL and in the login screen click on "Don't remember your password?"
- Enter your email on the Forgotten Password message and click on Submit
- A message will appear confirming that your request has been sent.
- You will receive an automated email from Softools with a link to click through so you can Reset the password. Remember to check your Spam folder if you don't see the message on your Inbox.
Note: if you experience any problem, contact your administrator.