Large Bottling Company - Case Study

Large Bottling Company - Sharing best practices across manufacturing locations

AT A GLANCE…

CONTEXT

Producer, seller and distributor of soft drinks
Location: 50 facilities in North America
Employees: Over 6,000

CHALLENGE

Lack of systems integration
Time consuming assessment and reporting process
Difficult to ‘close the loop’ on improvement actions

SOLUTION

Cloud-based tool to collect inspection results
Mobile and tablet enabled
Improvement actions tracker and automated immediate reporting

OUTCOMES

Real-time information
Building capability
Embedding and sharing best practices

Positioning Statement

A large bottling company is a producer, seller and distributor of soft drinks with 50 facilities throughout North America and over 6,000 employees. They must complete quarterly audit inspections at each facility and implement corrective actions to ensure best manufacturing processes across the organization.

Problem Addressed

Previously the completion of facility inspections was time consuming. Recording results and generating subsequent reporting was a largely manual task. A lack of systems integration not only complicated reporting, it also made it difficult to ‘close the loop’ in terms of improvement actions. Enhanced visibility of audit results and completed corrective actions became a significant improvement area.

Solution

An audit app deployed on the Softools platform provided four key functions:

On-the-go results collection
Automated reporting
Data consolidation
Improvement actions tracker

Outcomes

Real-time information
Faster and transparent reports that lead to immediate corrective actions
Data management – 200 yearly inspections are available in one platform. Results are easily comparable across locations and allow the organisation to disseminate best practices
Building capability – functionality enabled employees to share and learn from results
Clearly defined work standards that reduce defects and improve service levels

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