Comments and Attachments allow users to add additional information to a Record. Whether this is to openly discuss it, make general notes or add files and supporting documents as evidence.
The icons used for these features appear in the bottom right corner of the Record, providing the functionality has been configured in AppStudio (see for here instructions on this). If Softools' help centre is configured for your App, like in the example above, you will also see the '?' icon.
To add additional/view existing Comments and Attachments simply click on the desired icon and a pane will appear like below:
This pane will display the tread of comments, descending from last added, above each one is its author and date stamp. Adding a comment requires clicking 'Add Comment' and deleting of such is done via the Bin icon on a comment itself.
This pane functions in a similar fashion to the Comments one, listing all added attachments, descending again form last added. Adding an attachment is done via either dragging the desired file into the box at the bottom or clicking 'Browse ...'. To see the author and date stamp, download, view, delete, or even to add an associated description to the attachment, click the arrow next to the attachment title.
The Size Limit per attachment is set at 10MB, but care should be taken as there are aggregate site limits.
NOTE: You will know if there are any pre-existing Comments and Attachments on a Record as this is indicated by a visual change in the icons like so: