We are often informed that the service is slow on some occasions, with response times below acceptable levels. Mostly, this is because the client is experiencing a less than acceptable connection speed to the internet.
In order to test your Internet Connection Speed, you can go to a site of your choice or: https://speed.measurementlab.net/#/
This is a free service which will connect to the nearest available server based on your location, and test your connection speed. It will report three useful bits of information.
1.) Upload Speed.
2.) Download speed.
These are often useful to us when diagnosing performance issues with our service.
Along with that, a tip we say is to subscribe to our platform status page - status.softools.net