Public vs Private Sites

Our platform offers two types of site configurations: public and private. Understanding the differences between these configurations is essential for managing access, enhancing collaboration, and maintaining security.

Public Sites

Public sites are configured to have a list of allowed email domains whose users can view other users on the site (in person fields). It is crucial to set the correct permissions to ensure security and functionality. Managing users is still down to site admins in the settings area.

Note: An example of an domain is softools.net, this is the end section of an email i.e John.Smith@softools.net

Private Sites

Private sites are configured to have all users view other users on the site (in-person fields). Managing users is still down to site admins in the settings area.

Visibility of Users

When a site is set to public, only the users with email domains listed in the allowed domains can see other users on the site. This means that person fields, which are used to reference and display users, will not work for external users whose email domains are not included in the allowed list.

Inviting External Users

If you need to invite users from outside your organization to access the site, it is suggested to set the site to public. This setting allows external users with email addresses from the allowed domains to access and interact with the site, ensuring that your organization can collaborate with external partners securely and efficiently.

Remember to clearly communicate to the site administrators the implications of setting a site to public and the importance of managing the list of allowed email domains carefully.