Public vs Private Sites

Public Sites

Public sites are configured to have a list of allowed email domains whose users can view and manage other users on the site. It is crucial to set the correct permissions to ensure security and functionality.

Note: An example of an domain is softools.net, this is the end section of an email i.e John.Smith@softools.net

Visibility of Users

When a site is set to public, only the users with email domains listed in the allowed domains can see other users on the site. This means that person fields, which are used to reference and display users, will not work for external users whose email domains are not included in the allowed list.

Inviting External Users

If you need to invite users from outside your organization to access the site, it is suggested to set the site to public. This setting allows external users with email addresses from the allowed domains to access and interact with the site, ensuring that your organization can collaborate with external partners securely and efficiently.

Remember to clearly communicate to the site administrators the implications of setting a site to public and the importance of managing the list of allowed email domains carefully.